Bank of America
Online Account Opening Specialist - Operations Specialist
Pennington +3 · Full-time · Posted Sep 30, 2026
- Location
- Pennington
Jacksonville
Chandler
Fort Worth - Education
- High School Diploma / GED / Secondary School or equivalent
About the job
Reviews and remediates online account applications, verifies client information, and supports account onboarding while providing customer service and operations support.
What you'll do
- Review and remediate online account applications; verify client information under firm policies and procedures.
- Contact clients to gather additional information and set expectations to complete requests.
- Handle operations support, including calls, email boxes, processing queues, and transactions according to established procedures.
What they ask for
- Ability to meet or exceed performance, productivity, quality, and service-level metrics in a fast-paced environment.
- Ability to multitask, independently prioritize workload, and deliver effectively under stress and high volume.
- Strong organizational, analytical, problem-solving, communication, and client-service skills, with attention to detail.
- High school diploma, GED, secondary school, or equivalent.
Nice to have
- Some customer service and/or call center experience.
- Knowledge of Merrill systems, products, and applications.
Pay
$25.06 - $30.13 hourly pay (base salary)
Tools
MerrillEdge.com
Model-written summary · the original posting is authoritative