Bank of America
Process Design Consultant II
Charlotte · Full-time · Posted Sep 25, 2026
- Experience
- 3+ years of process design experience is desired.
- Education
- Advanced degree in Business, Industrial Engineering, Operations Research, or a similar field of study is desired.
About the job
Assesses, designs, and implements process improvements and strategic change initiatives for Global Treasury and Merchant Operations to improve cost, quality, productivity, and risk mitigation.
What you'll do
- Analyze current processes and pain points, develop solutions, and build business cases for improvement.
- Design and implement strategic initiatives, integrating workstreams from requirements gathering through execution and implementation.
- Manage risks, stakeholders, change adoption, and quality, and communicate initiative progress and outcomes to senior leaders.
What they ask for
- Extensive experience designing, managing, and implementing strategic change and major initiatives.
- Experience with Microsoft PowerPoint, Word, Excel, Visio, OneNote, and SharePoint.
- Strong executive-level communication, analytical, problem-solving, and organizational skills.
- Experience navigating complex business environments and building business partnerships.
Nice to have
- Advanced degree in Business, Industrial Engineering, Operations Research, or a similar field.
- Six Sigma certification; Agile project management or Business Process Management technology experience.
Tools
Microsoft PowerPoint, Word, Excel, Visio, OneNote, SharePoint
Model-written summary · the original posting is authoritative