Bank of America
Relationship Banker - Holyoke / Springfield Area
Holyoke +5 · Full-time · Posted Sep 29, 2026
- Location
- Holyoke
Springfield
West Springfield
Longmeadow
East Longmeadow
Chicopee - Experience
- No minimum years of experience stated; desired qualifications include one year of sales experience and six months of cash handling experience.
- Education
- High School Diploma / GED / Secondary School or equivalent.
About the job
Engages clients in a financial center, supports banking transactions and self-service tools, and connects clients with solutions that address their financial goals.
What you'll do
- Build client relationships by discussing financial needs and connecting clients to relevant solutions.
- Process cash transactions and help clients use mobile banking, online banking, and ATMs.
- Manage financial center traffic, appointments, and outbound calls while following risk controls and established procedures.
What they ask for
- High School Diploma / GED / Secondary School or equivalent.
- Communicate confidently, collaborate effectively, and identify solutions based on client needs.
- Learn and adapt to new information and technology platforms; educate clients on self-service banking.
- Be flexible to work weekends and/or extended hours as needed.
Nice to have
- Financial services experience and industry knowledge; one year of successful sales experience with individual sales goals.
- Six months of cash handling experience; bachelor's or business-relevant associate’s degree.
Pay
$25.00 - $26.77 hourly pay (base salary)
Tools
ATM, online banking, mobile banking
Model-written summary · the original posting is authoritative