Bank of America
Research & Adjustments Rep II
Saint Louis · Full-time · Posted Nov 10, 2025
- Education
- High School Diploma / GED / Secondary School or equivalent
About the job
Processes payments, researches accounts, and performs maintenance on delinquent or charged-off business lending, deposit, and consumer vehicle lending products, with a focus on loss mitigation.
What you'll do
- Process payments, research accounts, and complete account maintenance.
- Review delinquent or charged-off accounts and carry out loss mitigation while following regulatory, compliance, and internal control requirements.
- Navigate computer systems and applications; may support and train other researchers.
What they ask for
- Self-motivated, goal-oriented, adaptable, and detail-oriented, with the ability to manage multiple tasks and work independently and in a team.
- Ability to navigate multiple computer systems simultaneously.
- Critical thinking, sound judgment, analytical, and problem-resolution skills.
- High School Diploma / GED / Secondary School or equivalent.
Nice to have
- Previous Collections or Recovery experience.
- College degree or commensurate work experience; knowledge of Deposit.
Model-written summary · the original posting is authoritative