Senior Technology Manager Global Data-Network Operations

What you'll do

• Lead global teams providing proactive network support and service restoration across data centers, core, branch, campus, SD-WAN, wireless, and AAA environments.
• Define operational strategy, manage production performance and risk, and improve operational KPIs and reliability.
• Advance automation and AI-assisted operations, including AI-driven runbooks, self-healing workflows, and intelligent incident routing.

What they ask for

• 15+ years in large-scale network operations, infrastructure engineering, or related domains, including at least 7+ years in senior leadership roles in complex, multi-vendor, regulated enterprises.
• Track record leading global 24x7 follow-the-sun operations teams and major incident management for mission-critical environments.
• Expert-level experience with network technologies including Routing & Switching, Firewalls, LAN, TCP/IP, DNS, UDP, NAC, QoS, EIGRP, BGP, OSPF, Multicast, NHRP, IPv4, IPv6, MPLS, ACL, and VPN.
• Experience with SDN; Cisco ACI, VMware NSX, Arista CloudVision.

Nice to have

• Experience with SDWAN, preferably on Cloudgenix and Cisco.
• Bachelor’s degree in Telecommunications, Computer Science, Information Security, or a related technical discipline; relevant network certifications or ITIL/Agile certification.

Tools

Routing & Switching, Firewalls, TCP/IP, DNS, SDN, Cisco ACI, VMware NSX, Arista CloudVision

AI focus

Transform operations to AI- and automation-first models; implement AI-driven runbooks, self-healing workflows, and intelligent incident routing.