Drimva

Bank of America

Service Delivery Exec (GHR) - Payroll

Charlotte · Full-time · Posted Oct 28, 2026

Experience
10+ years of U.S. payroll operations experience; currently in a senior leadership role managing large, multi-level payroll teams.
Education
Bachelor's degree or equivalent experience

About the job

Leads strategy, delivery, and continuous improvement for enterprise payroll operations and related Global Human Resources programs, with a focus on Workday Payroll.

What you'll do

  • Sets team priorities and oversees payroll programs, processes, resources, budgets, and project funding.
  • Manages vendor partnerships and drives data-informed operational efficiency and service performance.
  • Establishes controls and governance to manage compliance and operational risk, and resolves complex operational issues.

What they ask for

  • 10+ years of U.S. payroll operations experience, currently in a senior leadership role managing large, multi-level payroll teams.
  • Track record leading enterprise-scale payroll operations for a complex organization of 100,000+ employees.
  • Deep, hands-on Workday Payroll expertise, including end-to-end payroll processes, integrations, releases, configuration, and testing.
  • Experience designing and operating payroll controls; managing vendors; and leading quarterly and year-end payroll processes.

Nice to have

  • Global payroll operations or transformation experience, including multiple countries, providers, or regional delivery models.
  • Professional payroll certification preferred, such as Certified Payroll Professional (CPP), a global payroll certification, or Workday Pro Payroll.

Tools

Workday Payroll

Model-written summary · the original posting is authoritative

First seen Oct 30, 2026 · Last verified Nov 6, 2026 (UTC)