Bank of America
Technology Services Lead – Global Markets Equities Production Services
$92K–$160K
New York · Full-time · Posted Aug 11, 2026
- Experience
- 5+ years of hands-on application support or development experience.
About the job
Leads production support for Global Markets Equities Derivatives and Swaps trading applications, maintaining platform stability and coordinating incidents, releases, and team operations.
What you'll do
- Support traders and other users by triaging, troubleshooting, and resolving or escalating production issues.
- Lead incident and problem management, root-cause analysis, monitoring, and stability improvements.
- Coordinate team workload, on-call coverage, releases, compliance activities, and stakeholder communications.
What they ask for
- 5+ years of hands-on application support or development experience for critical trading platforms.
- Experience with distributed platforms and operating systems, including Windows, UNIX, Linux, and SQL.
- Experience with monitoring tools such as ITRS Geneos, Splunk, or Dynatrace.
- Knowledge of Equities and trade processing, programming skills in Python, Unix/scripting, or Java, and ITIL and SDLC principles.
Nice to have
- Hands-on direct support for front-office trading desks.
- Experience collaborating with senior management and business partners.
Pay
$92,100.00 - $160,100.00 USD annualized salary (base salary)
Tools
Linux, SQL, Python, Java, Dynatrace, Splunk, ITRS Geneos, ServiceNow
Model-written summary · the original posting is authoritative