Bank of America
Transaction Management Ops Analyst
Charlotte · Full-time · Posted Sep 28, 2026
- Experience
- 1-3 years of financial services experience
About the job
Provides settlement operations support for Prime Brokerage clients, resolving trade issues and inquiries while managing risk and improving operational efficiency.
What you'll do
- Resolve and escalate matched and unmatched trades settling in the Americas, and investigate and reconcile breaks.
- Respond to client settlement inquiries, report client fails, and provide operational support to clients and business partners.
- Analyze and present client metrics and identify risks and process improvements.
What they ask for
- 1-3 years of financial services experience.
- Client-facing experience or ability to conduct discussions confidently with clients.
- Excellent communication skills and ability to present to an audience.
- Ability to work under pressure in a team environment and manage work independently, escalating when needed.
Nice to have
- Bring new ideas to teams to drive innovation and solutions.
- Experience connecting with diverse clients to understand future business needs.
Model-written summary · the original posting is authoritative