Mass Torts Settlement Operations Manager

What you'll do

• Design and maintain settlement intake, data, tracking, quality-assurance, and reporting procedures across matters.
• Administer settlement data workflows and systems, coordinate technology requirements and testing, and reconcile data across firm systems and external platforms.
• Track payments, liens, QSF information, and settlement milestones; train staff and coordinate with settlement teams and external parties.

What they ask for

• Bachelor's degree and 5+ years of relevant experience in mass torts, complex litigation, settlement administration, insurance claims, or a comparable high-volume claims environment.
• Experience building, documenting, or standardizing processes across multiple teams or matters.
• Significant experience with legal case management, claims, or CRM systems, and working understanding of relational case and claim data.
• Working knowledge of settlement administration mechanics; advanced Excel skills and experience managing high-volume data and recurring reporting.

Nice to have

• Experience at a settlement administrator, lien resolution provider, qualified settlement fund administrator, or third-party claims administrator.
• Experience designing quality assurance or audit procedures, or training and coordinating staff across teams.

Pay

$125K – $165K (base salary)

Tools

Case Manager Pro, Litify, Filevine, SQL, Excel

AI focus

Proficiency in, or strong aptitude for, emerging legal AI tools for document review, data extraction, and reporting.