Mass Torts Settlement Operations Manager

What you'll do

• Design and maintain settlement intake, tracking, quality assurance, and reporting procedures across matters.
• Manage claim and settlement data workflows, including system synchronization, financial tracking, and discrepancy resolution.
• Translate practice needs into technology requirements, support testing, and train settlement staff on systems and protocols.

What they ask for

• Bachelor's degree and 5+ years of relevant experience in mass torts, complex litigation, settlement administration, insurance claims, or a comparable high-volume claims environment.
• Experience building, documenting, or standardizing processes across multiple teams or matters.
• Significant experience with legal case management, claims, or CRM systems, and a working understanding of relational case and claim data.
• Working knowledge of settlement administration mechanics and advanced Excel skills.

Nice to have

• Experience at a settlement administrator, lien resolution provider, qualified settlement fund administrator, or third-party claims administrator.
• Experience designing quality assurance or audit procedures for claims or case data.

Pay

$125K – $165K USD base salary

Tools

Case Manager Pro, Litify, Filevine, SQL, Excel

AI focus

Use or develop proficiency in emerging legal AI tools for document review, data extraction, and reporting.