Mass Torts Settlement Operations Manager

What you'll do

• Design and maintain settlement intake, tracking, reporting, and quality assurance protocols across matters.
• Administer data imports, exports, system synchronization, payment tracking, and recurring validation and exception reporting.
• Coordinate requirements, testing, training, and data issues with attorneys, settlement teams, technology personnel, vendors, and external parties.

What they ask for

• Bachelor's degree and 5+ years of relevant experience in mass torts, complex litigation, settlement administration, insurance claims, or a comparable high-volume claims environment.
• Experience building, documenting, or standardizing processes across multiple teams or matters.
• Significant experience with legal case management, claims, or CRM systems, or other SQL- or database-backed claims and litigation platforms, including understanding relational data structures.
• Working knowledge of settlement administration mechanics and advanced Excel skills.

Nice to have

• Experience at a settlement administrator, lien resolution provider, qualified settlement fund administrator, or third-party claims administrator.
• Experience designing quality assurance or audit procedures, or training and coordinating staff across teams without direct reporting authority.

Pay

$125K – $165K (base salary); Bonus amount not stated

Tools

Case Manager Pro, Litify, Filevine, SQL, Excel

AI focus

Proficiency in, or aptitude for, emerging legal AI tools for document review, data extraction, and reporting.