Barnes & Thornburg
Mass Torts Settlement Operations Manager
Philadelphia · Manager · Full-time · Posted Oct 29, 2026
- Experience
- 5+ years of relevant experience.
- Education
- Bachelor's degree. Paralegal certification is a plus, but is not required.
About the job
Manages systems, data quality, workflows, and reporting across the firm’s mass tort settlement programs, supporting attorneys and coordinating with settlement teams and external parties.
What you'll do
- Design and maintain intake, tracking, quality assurance, and reporting protocols across settlement matters.
- Administer case-management data workflows, validate records across firm systems and external portals, and track settlement payments and related information.
- Translate operational needs into technology requirements, test delivered functionality, and train settlement staff on procedures and systems.
What they ask for
- Bachelor's degree and relevant experience in mass torts, complex litigation, settlement administration, insurance claims, or a comparable high-volume claims environment.
- Experience building, documenting, or standardizing processes across multiple teams or matters.
- Significant experience with legal case-management, claims, or CRM systems, and working understanding of relational case and claim data.
- Working knowledge of settlement administration mechanics; advanced Excel skills; and ability to manage and identify inconsistencies in high-volume data.
Nice to have
- Experience at a settlement administrator, lien resolution provider, qualified settlement fund administrator, or third-party claims administrator.
- Experience designing quality assurance or audit procedures for claims or case data.
Tools
Case Manager Pro, Litify, Filevine, SQL, Excel
AI focus
Proficiency in, or strong aptitude for, emerging legal AI tools for document review, data extraction, and reporting.
Model-written summary · the original posting is authoritative