Base Power
Deployment Engineer (Product Launch)
Austin, TX · On-site · Full-time · Posted Aug 11, 2026
- Experience
- Preferred 1–4 years in a hardware-adjacent technical role; upcoming engineering graduates with solid internship/co-op experience are also considered.
- Education
- A 4-year degree, or equivalent hands-on hardware or field experience.
About the job
Supports end-to-end launches of new hardware, from site evaluation and field installation through fleet monitoring, issue tracking, and feedback to engineering teams.
What you'll do
- Coordinate hardware deployment programs through pilots, public rollout, and expansion; support field crews during installs and service calls.
- Monitor system health dashboards and troubleshoot live alerts and hardware issues.
- Document defects, identify trends, validate fixes with engineering teams, and report hardware readiness and known issues.
What they ask for
- Ability to read electrical and mechanical systems and diagnose issues.
- Strong documentation skills and ability to write hardware and software issue reports engineers can act on.
- Experience tracking a hardware product from prototype through production.
- A 4-year degree, or equivalent hands-on hardware or field experience.
Nice to have
- Preferred 1–4 years in a hardware-adjacent technical role; upcoming engineering graduates with solid internship/co-op experience are also welcome.
- Familiarity with Grafana, Jira, or Retool.
Tools
Grafana, Jira, Retool
Model-written summary · the original posting is authoritative