Base Power
Senior Manager, Field Quality
Austin, TX · On-site · Manager · Full-time · Posted Aug 26, 2026
- Experience
- 4+ years in field quality, failure analysis, or design engineering, including 3+ years leading engineers.
- Education
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Materials, Physics, or a related field.
About the job
Leads field quality for deployed hardware, using fleet data and failure investigations to drive corrective actions across design, suppliers, and operations.
What you'll do
- Own fleet return rates, failure data, and cost of poor quality; make field decisions such as swaps, stop-ships, and retrofits.
- Lead the field quality, failure analysis, and test team; investigate failures and drive root causes and corrective actions to closure.
- Improve product design and supplier performance, and build the failure-analysis lab and methods.
What they ask for
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Materials, Physics, or a related field.
- 4+ years in field quality, failure analysis, or design engineering, including 3+ years leading engineers.
- Experience with field-deployed hardware at scale, including owning a fleet and driving a detected failure mode to closure.
- Strong hardware fundamentals and comfort with Grafana, SQL/BigQuery, and Python; experience driving supplier corrective actions.
Nice to have
- Battery Energy Storage Systems, inverters, or other grid-connected power hardware; scaling field quality alongside a fast-growing fleet.
- Safety-critical hardware, UL/NFPA compliance, field safety escalations, or hands-on failure analysis.
Tools
Grafana, SQL/BigQuery, Python, UL/NFPA
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