Basis
Deployed Intelligence - Strategist
$100K–$250K
New York Office · On-site · Full-time · Posted Apr 13, 2025
- Experience
- 4+ years; experience at a fast-paced Enterprise SaaS or fintech startup, or at a company that deploys complex SaaS solutions.
About the job
Own post-sale customer success for Basis accounts, translating accounting business goals into agent workflows and driving adoption and expansion.
What you'll do
- Lead customer engagements from kickoff through adoption and expansion, including workshops and training.
- Translate customer goals into intelligent agent workflows for accounting.
- Provide ongoing customer feedback to Engineering to inform product improvements.
What they ask for
- 4+ years at a fast-paced Enterprise SaaS or fintech startup, or a company deploying complex SaaS solutions, working with customers on onboarding, implementation, and training.
- Extensive experience managing enterprise relationships.
- Strong communication and execution skills, including explaining concepts to senior and junior stakeholders and managing complex work.
Nice to have
- Experience with large accounting firms.
- Accounting experience and/or CPA.
Pay
$100K – $250K (base salary)
AI focus
Deploy and configure intelligent agents and workflows to transform accounting work; share product feedback with Engineering.
Model-written summary · the original posting is authoritative