Bedrock Robotics
Fleet Operations Regional Manager - Central Region
Remote · Manager · Full-time · Posted Jul 13, 2026
- Experience
- 5+ years in relevant field operations or management, including at least 2 years in a supervisory or management role overseeing field technicians.
- Education
- Bachelor's degree in IT, Business, Management, Engineering, Robotics or equivalent professional experience (preferred).
About the job
Leads regional field operations for Bedrock’s deployed autonomous robot fleet, managing technicians, reliability, customer relationships, and service performance across the Central Region.
What you'll do
- Lead and develop a distributed team of Fleet Technicians, including staffing, scheduling, training, and coverage.
- Own regional fleet reliability metrics, resolve escalated field issues, and coordinate root-cause fixes with Engineering.
- Manage customer communications, service-level commitments, compliance, documentation, inventory, and regional budget.
What they ask for
- 5+ years in field service, fleet operations, or technical field management, including at least 2 years supervising or managing field technicians.
- Experience managing geographically distributed teams and a hands-on technical background in electromechanical systems, robotics, industrial automation, or a related field.
- Track record improving reliability KPIs; strong analytical and communication skills; proficiency with field service management software.
- Willingness to travel up to 50%; valid US driver's license with a clean driving record.
Nice to have
- Experience in robotics, autonomous systems, or advanced manufacturing; familiarity with ISO reliability standards or similar frameworks.
- Bachelor's degree in IT, Business, Management, Engineering, Robotics or equivalent professional experience; Six Sigma, Lean, or other process improvement certification.
Tools
Fleetio, SAP, Salesforce Field Service, IFS, FMS, ERP
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