Fleet Operations Regional Manager - Eastern Region

What you'll do

• Lead and develop a distributed team of Fleet Technicians, including scheduling, training, and deployment coverage.
• Own fleet reliability metrics, resolve escalated field issues, and coordinate root-cause fixes with Engineering.
• Manage regional customer operations, compliance, documentation, inventory, and budget.

What they ask for

• 5+ years in field service, fleet operations, or technical field management, including at least 2 years managing or supervising field technicians.
• Experience managing geographically distributed teams and hands-on technical background in electromechanical systems, robotics, industrial automation, or a related field.
• Track record improving reliability KPIs; strong analytical and communication skills.
• Up to 50% travel; valid US driver's license with clean driving record; proficiency with field service management software.

Nice to have

• Bachelor's degree in IT, Business, Management, Engineering, or Robotics, or equivalent professional experience.
• Experience in robotics, autonomous systems, or advanced manufacturing; familiarity with reliability frameworks; process improvement certification.

Tools

Fleet Management System (FMS), Fleetio, SAP, Salesforce Field Service, IFS, ISO reliability standards, Six Sigma, Lean

AI focus

Oversees field operations for an autonomous robot fleet; no AI development work is stated.