Benchling
Implementation Manager
$93K–$136K
Boston, MA · Hybrid · Manager · Full-time · Posted Aug 31, 2026
- Experience
- At least 2 years in a lab or research setting.
- Education
- Degree in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering or a related field; advanced degrees preferred.
About the job
Leads customer implementations of Benchling, from understanding scientific workflows and designing solutions through configuration, testing, training, and go-live.
What you'll do
- Manage customer rollouts and expansion projects, owning delivery from kickoff to go-live.
- Lead requirements and design workshops, data modeling, configuration, testing, user acceptance testing, training, and onboarding.
- Advise customers on Benchling best practices and communicate their pain points internally.
What they ask for
- Degree in a listed or related biological science field.
- At least 2 years of experience in a lab or research setting.
- Strong communication skills with scientists, IT project leads, and executives.
- Ability to travel up to 25% based on customer and project needs.
Nice to have
- Advanced degree.
- Experience using Benchling or implementing software, preferably SaaS.
Pay
$92,978 – $136,000 (base salary)
Tools
Benchling
AI focus
The company is building an AI platform for biotech R&D and expects new hires to complete an AI-focused interview exercise or discussion; this role’s duties do not specify AI implementation work.
Model-written summary · the original posting is authoritative