Benchling
Implementation Manager
$93K–$136K
San Francisco, CA · Hybrid · Manager · Full-time · Posted Oct 30, 2026
- Experience
- At least 2 years in a lab or research setting.
- Education
- Degree in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering, or a related field.
About the job
Leads customer implementations of the Benchling platform, from understanding scientific workflows and designing solutions through configuration, testing, training, and go-live.
What you'll do
- Manage implementation projects from kickoff to go-live, including plans, deliverables, timelines, budgets, and quality.
- Lead customer workflow discovery, requirements and design workshops, data modeling, configuration, testing, user acceptance testing, training, and onboarding.
- Advise customers on Benchling best practices, share customer pain points internally, and identify post-go-live expansion opportunities.
What they ask for
- Degree in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering, or a related field.
- At least 2 years of experience in a lab or research setting.
- Strong communication skills to work with scientists, IT project leads, and executives.
- Ability to travel up to 25% based on customer and project needs.
Nice to have
- Advanced degree.
- Experience using Benchling, especially as an administrator; software implementation experience, preferably at a SaaS company.
Pay
$92,978 – $136,000 USD base salary
Tools
Benchling
AI focus
The role supports implementations of Benchling’s AI platform for biotech R&D; the interview includes a brief AI-focused exercise or discussion.
Model-written summary · the original posting is authoritative