Bilt Rewards
Product Specialist - Rentals
$70K–$120K
New York, United States · On-site · Full-time · Posted Sep 8, 2026
- Experience
- 2+ years in a product role; examples include product operations, product analytics, QA, consulting, or similar.
About the job
Advocate for residents and property manager partners by testing, monitoring, and improving Bilt’s rental and housing-platform experiences across the leasing and rent-payment journey.
What you'll do
- Run and test end-to-end leasing, onboarding, rent-payment, feature, and partner-integration journeys; document and drive bugs to resolution.
- Monitor adoption, usage, and payment-success metrics, and analyze resident and partner feedback to identify issues and improvements.
- Translate testing and analysis into prioritized product recommendations, partnering with internal teams and multifamily operators; build AI workflows to support the work.
What they ask for
- 2+ years of experience in a product role, such as product operations, product analytics, QA, consulting, or similar.
- Strong analytical skills and comfort working with product and business data; ability to synthesize quantitative and qualitative feedback into actionable insights.
- Strong partner-facing communication and collaboration skills, attention to detail, and product intuition.
- High comfort using AI tools such as ChatGPT, Gemini, or Claude, including designing and iterating on AI-driven workflows.
Nice to have
- Experience in proptech, multifamily, or real estate technology; or supporting both consumer and partner-facing products.
- Experience working closely with engineering and design teams; familiarity with analytics tools or SQL.
Pay
$70,000 - 120,000 USD base salary; eligible for equity and an annual performance-based bonus (bonus amount not stated).
Tools
Linear, ChatGPT, Gemini, Claude, SQL
AI focus
Build and refine AI workflows using tools such as ChatGPT, Gemini, and Claude to speed up testing, analysis, and documentation.
Model-written summary · the original posting is authoritative