Bilt Rewards
Technical Account Manager
$160K–$190K
New York, United States · On-site · Manager · Full-time · Posted Sep 1, 2026
- Experience
- 5+ years in technical account management, solutions engineering, implementation, or partner engineering.
About the job
Own technical partner relationships and integrations for Bilt’s retail platform, from scoping and launch through ongoing support, while conveying partner needs to product and engineering.
What you'll do
- Scope, coordinate, and manage end-to-end partner integrations and launches, aligning partners, payment device teams, and processors.
- Manage partner relationships after launch, troubleshoot issues, coordinate escalations, and document bugs and feedback for product and engineering.
- Support testing, validation, deployment monitoring, and partner training materials.
What they ask for
- 5+ years in technical account management, solutions engineering, implementation, or partner engineering.
- Strong understanding of RESTful APIs, webhooks, and reading and writing API specifications.
- Working knowledge of SQL and Postman to investigate and validate issues.
- Experience owning external technical partner relationships, including scoping, launch, and post-launch support.
Nice to have
- Payments experience is strongly preferred.
- Familiarity with loyalty/rewards programs and POS/retail hardware is a plus.
Pay
$160,000 - 190,000 USD base salary
Tools
RESTful APIs, webhooks, SQL, Postman
Model-written summary · the original posting is authoritative