Bland
Director of SI Partnerships
$140K–$220K
San Francisco or Remote · On-site · Director · Full-time · Posted Jul 11, 2026
- Experience
- 5+ years in technical customer- or partner-facing roles.
- Visa sponsorship
- Bland participates in E-Verify; new hires must complete Form I-9 and employment is verified through E-Verify.
About the job
Leads technical post-sale partnerships, guiding partners from onboarding through launch and ongoing adoption while driving measurable outcomes, renewals, and expansion.
What you'll do
- Own partner relationships and support onboarding, go-live, adoption, business reviews, renewals, and expansion.
- Build partner enablement plans and resolve implementation blockers with engineering, product, sales, and implementation teams.
- Lead partner and executive reviews focused on outcomes, ROI, usage, risks, and customer results.
What they ask for
- 5+ years in technical customer- or partner-facing roles, such as Partner Success Manager, Technical Account Manager, Technical CSM, Solutions Architect, Customer Engineer, or Implementation Lead.
- Experience owning post-sale success and outcomes for enterprise partners or customers.
- Strong technical foundation, ideally with CS/engineering exposure or equivalent hands-on technical experience.
- Experience diagnosing complex technical blockers and driving partner-facing escalations to resolution.
Nice to have
- Background in voice AI, conversational AI, CPaaS, CCaaS, UCaaS, contact center software, customer experience, or channel/partner ecosystems.
- Experience with regulated industries, renewals or expansion, early-stage playbook development, or C-level post-sale stakeholders.
Pay
$140K – $220K (base salary)
Tools
Bland
AI focus
Supports partner deployments and adoption of Bland's AI agents, including helping partners realize measurable ROI.
Model-written summary · the original posting is authoritative