Block
Implementation Specialist - Bilingual (Spanish) PST Timezone
Bay Area, CA, United States of America +1 · Remote · Full-time · Posted Oct 16, 2026
- Location
- Bay Area, CA, United States of America
US - CA - SoCal - Remote - Experience
- 4–5+ years in a customer-facing role; project management experience expected.
- Education
- BA/BS degree, preferably.
About the job
Leads bilingual English- and Spanish-language onboarding and implementation for Square sellers, guiding merchants through setup, training, and go-live.
What you'll do
- Manage seller onboarding projects, timelines, stakeholder communications, and implementation obstacles.
- Conduct remote and occasional onsite consultations, training, and hardware installation; configure accounts, menus, and data migrations.
- Coordinate with internal teams and create training materials to improve onboarding outcomes and document feature requests.
What they ask for
- Bilingual in English and Spanish.
- Located in the PST or MST time zone.
- 4–5+ years of customer-facing experience.
- Previous project management experience.
Nice to have
- Experience in POS, payments, or technology industries.
- Experience with hardware installation and network configuration.
Pay
$42.15 — $63.23 USD (base salary); $39.23 — $58.85 USD (base salary); $35.85 — $53.77 USD (base salary); $31.66 — $47.48 USD (base salary)
Tools
Square’s platform, hardware, software, integrations
AI focus
The company may use automated AI tools to evaluate job applications; the role itself has no stated AI work.
Model-written summary · the original posting is authoritative