Block
Senior Business Resilience Program Manager
$168K–$297K
Bay Area, CA, United States of America +1 · Remote · Manager · Full-time · Posted Oct 8, 2026
- Location
- Bay Area, CA, United States of America
US - CA - Bay Area - Remote - Experience
- 6+ years operating or improving global resilience, business continuity, disaster recovery, crisis management, or related risk programs.
About the job
Operates and improves Block’s global business resilience program, helping critical services withstand disruption and recover through planning, testing, remediation, and governance.
What you'll do
- Maintain continuity, disaster recovery, and crisis management plans; coordinate exercises and track remediation.
- Assess resilience risks and third-party recovery capabilities, and report posture and open risks to governance forums and leaders.
- Improve resilience workflows using AI, automation, dashboards, templates, and self-service tools.
What they ask for
- Strong knowledge of impact analysis, dependency mapping, recovery strategies, testing, remediation, and governance, including relevant standards or regulatory expectations.
- Strong project management and cross-functional partnership skills; ability to drive follow-through without direct authority.
- Excellent communication and analytical judgment for translating complex requirements into practical actions for technical, business, executive, and Board audiences.
- Comfort using AI, automation, data analysis, and reporting tools; able to learn and administer platforms and improve workflows.
Nice to have
- Experience in financial services or regulated technology.
- Relevant professional certification from DRI International or the Business Continuity Institute.
Pay
$198,000 — $297,000 USD (base salary); $188,100 — $282,100 USD (base salary); $178,200 — $267,400 USD (base salary); $168,300 — $252,500 USD (base salary)
Tools
ISO22301, BS11200, FFIEC, EBA, FCI, CBI, RPAA
AI focus
Support AI-enabled workflow improvements, including requirements, testing, adoption, and troubleshooting, with appropriate data, access, auditability, and human review controls.
Model-written summary · the original posting is authoritative