Bluefish Labs
Customer AI Analyst
New York, Hybrid +1 · Full-time · Posted May 30, 2025
- Location
- New York, Hybrid
New York, New York, United States - Experience
- 2+ years; relevant customer-facing, data-focused experience or demonstrable analytical experience within a SaaS company.
- Education
- Bachelor’s degree in a technical, business, or finance-related field preferred; can substitute for customer-facing experience.
About the job
Optimizes customer accounts and LLM prompts, analyzes performance data, and advises clients on AI marketing outcomes.
What you'll do
- Configure and optimize customer accounts and design, test, and refine prompts for large language models.
- Deliver customer insights, performance reviews, reports, strategy briefs, and optimization plans.
- Collaborate with product and account teams, and create customer education resources and best practices.
What they ask for
- 2+ years of relevant experience in a customer-facing, data-focused role or demonstrable analytical experience within a SaaS company.
- Experience in data analysis and optimization.
- Ability to translate complex data into strategies and recommendations; strong communication and presentation skills.
- Experience with analytics tools such as Excel, SQL, or BI dashboards.
Nice to have
- Familiarity with prompt engineering and large language model behavior.
- Background in SEO, digital marketing, or campaign performance analysis.
Tools
Excel, SQL, BI dashboards, large language models (LLMs)
AI focus
Optimizes AI marketing performance by configuring customer accounts, engineering LLM prompts, analyzing outcomes, and advising customers.
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