Bluefish Labs
Customer AI Strategist
New York, Hybrid +1 · Full-time · Posted Sep 29, 2025
- Location
- New York, Hybrid
New York, New York, United States - Experience
- 5+ years; relevant customer-relationship experience or demonstrable analytical experience within a SaaS company.
- Education
- Bachelor’s degree in a technical, business, or finance-related field preferred.
About the job
Advise enterprise marketers on AI marketing strategies and adoption, manage key customer relationships, and turn customer insights into optimization plans and product feedback.
What you'll do
- Guide customers’ AI marketing roadmaps and help ensure Bluefish solutions deliver measurable impact.
- Own strategic account relationships, providing executive insights, quarterly business reviews, and optimization plans.
- Share customer patterns and feedback with product and operations teams to inform best practices and product strategy.
What they ask for
- 5+ years of relevant experience owning customer relationships in customer-facing roles or demonstrable analytical experience within a SaaS company.
- Experience in data analysis and optimization.
- Ability to translate complex data into strategies and recommendations.
- Experience with analytics tools such as Excel, SQL, or BI dashboards.
Nice to have
- Familiarity with prompt engineering and large language model (LLM) behavior.
- Background in SEO, digital marketing, campaign performance analysis, marketing operations, or conversion optimization.
Tools
Excel, SQL, BI dashboards
AI focus
Advise customers on AI marketing strategy and adoption; stay informed on AI trends and LLM behavior.
Model-written summary · the original posting is authoritative