Bluefish Labs
Director of Growth
New York, Hybrid +1 · Director · Full-time · Posted Feb 23, 2026
- Location
- New York, Hybrid
New York, New York, United States - Experience
- 10+ years in enterprise SaaS growth, account leadership, or related customer success roles, with at least 2+ years in people management.
About the job
Leads and scales vertical-aligned account teams to drive enterprise customer success, retention, and revenue expansion.
What you'll do
- Manage, coach, and develop Account Leads and Account Managers, including supporting hiring and team design.
- Translate growth strategy into execution plans and oversee account portfolios, operating rhythms, and performance against KPIs.
- Build account-management practices and collaborate across teams to support customer outcomes, expansion, and go-to-market initiatives.
What they ask for
- 10+ years of experience in enterprise SaaS growth, account leadership, or related customer success roles.
- At least 2+ years in people management.
- Proven ability to manage and scale account teams that drive revenue retention, expansion, and strategic impact.
- Strong analytical, communication, and strategic skills, including forecasting, KPI, and customer health metric experience.
Model-written summary · the original posting is authoritative