Bobyard
Implementation Specialist
$85K–$100K
San Francisco · On-site · Full-time · Posted Sep 4, 2026
- Experience
- 2+ years in a customer-facing SaaS role; alternatively, relevant industry experience such as running estimates, managing jobs, or working in the trades.
About the job
Owns onboarding and training for new mid-market customers, configuring Bobyard and helping construction teams use it on real jobs.
What you'll do
- Run kickoff calls, configure accounts, and deliver hands-on training and office hours.
- Manage concurrent customer launches, monitor stalled accounts, and document account context for Customer Success.
- Share product and training feedback with Product and Customer Success.
What they ask for
- 2+ years in a customer-facing SaaS role, or relevant industry experience such as estimating, managing jobs, or working in the trades.
- Comfort running live training for non-technical or field-based users.
- Ability to manage a high-volume portfolio and configure software hands-on.
- Clear, concrete written communication.
Nice to have
- Experience in vertical SaaS or construction tech; prior construction, estimating, or trades experience.
- Familiarity with Salesforce, Asana, or Notion; bilingual ability is useful.
Pay
$85,000–$100,000 USD base salary; $85K – $100K USD base salary; 0.01% – 0.03% equity
Tools
Salesforce, Asana, Notion
Model-written summary · the original posting is authoritative