Boston Dynamics
Senior Technical Support Engineer
$74K–$92K
Waltham Office (POST) · Senior · Full-time · Posted Sep 23, 2026
- Education
- Bachelor degree or higher in an Engineering/Computer Science related subject
About the job
Resolves customer and internal technical issues involving Boston Dynamics robots, software, hardware, and connected systems, while documenting customer needs and supporting product improvement.
What you'll do
- Diagnose, troubleshoot, reproduce, fix, and debug complex equipment, software, and communication issues; use internal tools and robot log data.
- Respond to customer inquiries, manage support queues, and document incidents, bugs, and feature requests for Development and Quality teams.
- Support installations and training as needed, maintain product knowledge, and contribute to proactive support and process improvement.
What they ask for
- Bachelor degree or higher in an Engineering/Computer Science related subject
- Proficiency in Linux-based operating systems
- Proficiency in a high level programming language such as Python/C++
- Excellent computer and interpersonal skills
Pay
$73,670.59 to $92,088.24 annually (base pay)
Tools
Linux, Python, C++
Model-written summary · the original posting is authoritative