Manager, Global Demand Gen Operations

What you'll do

• Build and lead an SDR Operations Center of Excellence, including service standards, intake, documentation, training, governance, and continuous improvement.
• Own SDR workflows, reporting, and technology operations, including Salesforce, Nooks, and Clay; coordinate with cross-functional teams and vendors.
• Apply AI and automation to SDR needs and establish governance for evaluating, testing, adopting, and scaling use cases.

What they ask for

• 7+ years of experience in Sales Development Operations, Revenue Operations, Marketing Operations, Demand Generation Operations, or a related B2B technology environment.
• Experience supporting SDR or sales teams with day-to-day operations and larger process, reporting, systems, or AI transformation initiatives.
• Strong understanding of SDR workflows and deep expertise with Salesforce and modern GTM technology, including translating business needs into workflows, dashboards, and scalable processes.
• Experience connecting tools and data sources, improving adoption, and leading teams, vendors, or cross-functional programs across multiple regions.

Nice to have

• Experience building or leading an operations Center of Excellence or shared-service model.
• Experience with AI transformation, workflow automation, GTM orchestration, or responsible AI governance.

Tools

Salesforce, Nooks, Clay, ZoomInfo, Cognism, LinkedIn Sales Navigator, Power BI

AI focus

Apply AI and automation to SDR workflows such as research, targeting, prioritization, enrichment, sequencing, calling, coaching, qualification, handoff, and reporting; govern use-case intake, testing, risk, adoption, measurement, and scaling decisions.