Bottom Line
Manager, Sales Development Operations
Portsmouth, NH · Manager · Full-time · Posted Oct 27, 2026
- Experience
- 7+ years; no alternative stated.
About the job
Manages global Sales Development operations, support, workflows, reporting, technology, and AI initiatives across North America and the UK.
What you'll do
- Build and lead an SDR Operations Center of Excellence, including intake, service standards, documentation, training, governance, and continuous improvement.
- Own SDR workflows, reporting, Salesforce requirements, and the technology ecosystem; improve adoption and resolve operational issues.
- Lead two direct reports and manage vendor relationships, platform roadmaps, and AI and automation governance.
What they ask for
- 7+ years of experience in Sales Development Operations, Revenue Operations, Marketing Operations, Demand Generation Operations, or a related B2B technology environment.
- Experience supporting SDR or sales teams with day-to-day operations and larger process, reporting, systems, or AI transformation initiatives.
- Deep expertise with Salesforce and modern GTM technology, including translating business needs into workflows, dashboards, documentation, and scalable processes.
- Experience connecting tools and data sources into end-to-end workflows and improving adoption across teams.
Nice to have
- Experience building or leading an operations Center of Excellence, shared-service model, or structured intake and prioritization process.
- Experience with AI transformation, workflow automation, GTM orchestration, and responsible AI governance.
Tools
Salesforce, Nooks, Clay, ZoomInfo, Cognism, LinkedIn Sales Navigator, Power BI
AI focus
Apply AI and automation to SDR and manager workflows such as research, targeting, enrichment, sequencing, coaching, qualification, and reporting; establish governance for intake, testing, risk, adoption, measurement, and scaling decisions.
Model-written summary · the original posting is authoritative