Boulevard
Community Manager
$89K–$114K
Remote - USA · Remote · Manager · Full-time · Posted Oct 20, 2026
- Experience
- 5–7 years in strategy- and execution-heavy community roles; degree alternative specifies 5+ years of equivalent experience.
- Education
- Degree in marketing, journalism, communications, business, or another relevant field, or equivalent experience (5+ years).
About the job
Build and run Boulevard’s customer community and review-site reputation, using customer feedback to inform internal teams and identify potential influencer partnerships.
What you'll do
- Research customer communities, propose a platform strategy, and launch and manage Boulevard’s owned community, including moderation and engagement.
- Monitor and respond to review-site feedback, and coordinate with internal teams to route and resolve customer feedback.
- Track community metrics and help identify influential community members for potential partnerships.
What they ask for
- 5–7 years of experience in strategy- and execution-heavy community roles.
- Experience developing a community strategy from an ambiguous starting point and managing a brand’s presence and reputation on review sites.
- Experience creating online-community moderation and escalation workflows, and working cross-functionally to turn feedback into action.
- Strong written communication, sound judgment in sensitive public conversations, customer empathy, urgency, and credibility within beauty, wellness, salon, or spa communities.
Nice to have
- Experience launching or managing a branded Reddit presence.
- Experience in beauty, wellness, salon, or spa, or monitoring and managing feedback from Facebook groups.
Pay
$97,300 - $114,500 USD per year (base salary); $89,100 - $104,000 USD per year (base salary)
Tools
G2, Capterra, Trustpilot, Reddit, Facebook groups
Model-written summary · the original posting is authoritative