Boulevard
Senior Product Manager, AI Receptionist
$113K–$161K
Remote - USA · Remote · Manager · Full-time · Posted Jul 23, 2026
- Experience
- 5–8 years in product management.
About the job
Owns the vision and outcomes for Boulevard’s AI Receptionist, which handles self-care businesses’ client communications across voice and text.
What you'll do
- Set the product vision, roadmap, success criteria, and metrics for the AI Receptionist suite.
- Design how AI manages conversations across channels, including handoffs to staff and fallback behavior.
- Own business outcomes and collaborate on pricing strategy, using customer insights and product data to guide decisions.
What they ask for
- 5–8 years in product management, with B2B2C or both B2C and B2B experience.
- Experience shipping AI-powered products, including shaping AI behavior and designing for failures and user trust.
- Hands-on familiarity with LLMs and prompt design.
- Data fluency and experience leading cross-functional work across engineering, design, and data.
Nice to have
- Experience with conversational AI, voice interfaces, messaging products, vertical SaaS or services-industry platforms, or AI quality evaluation.
- Affinity for small businesses.
Pay
$129,000 - $161,300 per year (base salary; NYC, SF Bay Area, and Seattle); $113,400 - $155,900 per year (base salary; all other U.S. locations)
Tools
LLMs, Claude
AI focus
Own an agentic AI receptionist that handles client communication across voice and text; shape its behavior, channel continuity, staff handoffs, fallback behavior, and quality metrics.
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