Brain Co.
IT Operations
San Francisco Bay Area · Hybrid · Full-time · Posted Oct 26, 2026
- Experience
- 5+ years in IT support, workplace operations, or a similar hybrid role.
About the job
Manages IT and workplace operations for Brain Co.’s San Francisco office, including employee support, access, onboarding, equipment, and office systems.
What you'll do
- Manage office IT, AV and conferencing systems, network, equipment, supplies, and vendors; lead physical installs and equipment purchases.
- Provide first-line employee IT support and manage devices from setup through retirement.
- Run onboarding and offboarding, manage daily Okta access, and support new-office launches and compliance work.
What they ask for
- 5+ years in IT support, workplace operations, or a similar hybrid role.
- Hands-on experience managing identity-provider access, including users, groups, MFA, and troubleshooting.
- Experience setting up and fixing AV/conferencing systems and office IT hardware.
- Experience running onboarding and offboarding; able to work from the San Francisco office 3 days a week.
Nice to have
- Experience with MDM tools (Jamf, Kandji/Iru, Intune, JumpCloud).
- Enough Terraform or scripting to work alongside the infrastructure engineer.
Tools
Okta, Jamf, Kandji/Iru, Intune, JumpCloud, Terraform
AI focus
Use AI to improve workflows and learn on the job.
Model-written summary · the original posting is authoritative