Braze
Customer Account Executive, Strategic Enterprise
$122K–$347K
New York City +1 · Full-time · Posted Oct 15, 2026
- Location
- New York City
Chicago - Experience
- 10+ years in Account Management, SaaS sales, or similar quota-carrying roles; 5+ years closing and/or managing global relationships with large and complex strategic customers.
About the job
Manages and grows strategic enterprise customer accounts, driving renewals, retention, product adoption, and account expansion.
What you'll do
- Own customer relationships and lead renewals, upsells, cross-sells, and other expansion opportunities.
- Build account strategies and joint business plans, coordinating internal teams to grow customer value and retention.
- Analyze product usage and account opportunities, communicate customer feedback, and achieve quarterly renewal and upsell targets.
What they ask for
- 10+ years of experience in Account Management, SaaS sales, or similar quota-carrying roles.
- 5+ years of experience closing and/or managing global relationships with large and complex strategic customers.
- Background in Enterprise SaaS sales for Mobile and/or Marketing Technology.
- Ability to travel to customer/prospect sites, marketing events, and company and regional gatherings.
Nice to have
- Prior experience in a startup technology company.
- Prior experience with salesforce.com CRM, Clari, or another CRM used to manage sales pipeline.
Pay
USD $121,500 and $191,000/year base salary; USD $243,000 and $347,000/year On Target Earnings (OTE), including bonus or commission
Tools
salesforce.com CRM, Clari
AI focus
Braze’s product includes BrazeAI for customer engagement; the role does not specify hands-on AI work. Braze also uses AI-assisted tools to screen and prioritize applications and support recruitment administration.
Model-written summary · the original posting is authoritative