Braze
Customer Account Executive, Strategic Enterprise
$122K–$347K
San Francisco +1 · Full-time · Posted Oct 15, 2026
- Location
- San Francisco
Chicago - Experience
- 10+ years in Account Management, SaaS sales, or similar quota-carrying roles; 5+ years closing and/or managing global relationships with large and complex strategic customers.
About the job
Manages and grows existing strategic enterprise customer accounts through renewals, product adoption, and expansion sales.
What you'll do
- Own customer relationships and lead renewal, upsell, cross-sell, and expansion activities to meet quarterly targets.
- Develop account strategies and business value plans, identify growth opportunities, and coordinate resources to drive adoption and retention.
- Collaborate with cross-functional teams and communicate customer feedback, account needs, and value propositions to stakeholders.
What they ask for
- 10+ years of experience in Account Management, SaaS sales, or similar quota-carrying roles.
- 5+ years of experience closing and/or managing global relationships with large and complex strategic customers.
- Background in Enterprise SaaS sales for Mobile and/or Marketing Technology.
- Ability to travel to customer/prospect sites, marketing events, and company and regional gatherings.
Nice to have
- Prior experience in a startup technology company.
- Prior experience with salesforce.com CRM, Clari, or other CRM used to manage sales pipeline.
Pay
USD $121,500 and $191,000/year (base salary); USD $243,000 and $347,000/year (On Target Earnings (OTE), including bonus or commission)
Tools
salesforce.com CRM, Clari
AI focus
The role sells and grows customer engagement solutions that include BrazeAI and AI-powered customer engagement features. Braze also uses AI-assisted tools to screen applications and support recruiting administration.
Model-written summary · the original posting is authoritative