Braze
Customer Account Executive, Strategic Enterprise
$110K–$312K
Austin +1 · Full-time · Posted Oct 15, 2026
- Location
- Austin
Chicago - Experience
- 10+ years in Account Management, SaaS sales, or similar quota-carrying roles; 5+ years closing and/or managing global relationships with large and complex strategic customers.
About the job
Manages and grows existing strategic enterprise customer relationships, driving renewals, expansion, product adoption, and customer value.
What you'll do
- Own customer accounts, renewal activities, and expansion opportunities, including upsell and cross-sell.
- Develop account strategies and joint business plans to retain customers, grow revenue, and increase product adoption.
- Coordinate with cross-functional teams and communicate customer feedback, account needs, and value propositions.
What they ask for
- 10+ years of experience in Account Management, SaaS sales, or similar quota-carrying roles.
- 5+ years of experience closing and/or managing global relationships with large and complex strategic customers.
- Background in Enterprise SaaS sales for Mobile and/or Marketing Technology.
- Proven ability to navigate large organizations, identify decision makers, and build executive-level trusted-advisor relationships.
Nice to have
- Prior experience with salesforce.com CRM, Clari, or another CRM used to manage sales pipeline.
- Prior experience in a startup technology company.
Pay
USD $109,500 and $171,500/year base salary; USD $219,000 and $312,000/year On Target Earnings (OTE), including bonus or commission
Tools
salesforce.com CRM, Clari
AI focus
The role sells and grows adoption of Braze’s customer engagement platform, which includes BrazeAI features for AI-powered decisioning and optimization. The posting also states Braze uses AI-assisted tools to screen application materials and support recruiting administration.
Model-written summary · the original posting is authoritative