Braze
Customer Account Executive, Strategic Enterprise
$116K–$329K
Chicago · Full-time · Posted Oct 15, 2026
- Experience
- 10+ years in Account Management, SaaS sales, or similar quota-carrying roles; 5+ years closing and/or managing global relationships with large and complex strategic customers.
About the job
Manages and grows strategic enterprise customer accounts by driving renewals, retention, product adoption, and expansion revenue.
What you'll do
- Own customer relationships and lead renewal and expansion activities, including upsell and cross-sell.
- Develop account strategies and business plans, coordinate internal teams, and achieve quarterly upsell and renewal targets.
- Analyze product usage and customer needs to identify growth opportunities, support adoption, and communicate customer feedback to Product.
What they ask for
- 10+ years of experience in Account Management, SaaS sales, or similar quota-carrying roles.
- 5+ years of experience closing and/or managing global relationships with large and complex strategic customers.
- Background in Enterprise SaaS sales for Mobile and/or Marketing Technology.
- Ability to travel to customer/prospect sites, marketing events, and company and regional gatherings.
Nice to have
- Prior experience in a startup technology company.
- Prior experience with salesforce.com CRM, Clari, or another CRM used to manage sales pipeline.
Pay
USD 115,500–USD 181,000/year base salary; USD 231,000–USD 329,000/year OTE (including bonus or commission)
Tools
salesforce.com CRM, Clari
AI focus
The role does not involve AI-related job duties. Braze states that AI-assisted tools may be used to screen applications and support recruiting administration; candidates may opt out of AI-assisted review.
Model-written summary · the original posting is authoritative