Braze
Director Specialist Sales, AMER
$127K–$350K
Chicago +1 · Director · Full-time · Posted Sep 21, 2026
- Location
- Chicago
San Francisco - Experience
- Minimum of 2 years; the posting does not state an alternative.
About the job
Leads North American Enterprise Account Managers in expanding Braze’s customer base through SaaS upsells, cross-sells, and AI product adoption.
What you'll do
- Lead, develop, and support Account Managers through the full post-sales growth cycle, including opportunity identification, upsell and cross-sell execution, and relationship growth.
- Build team processes and coordinate with internal sales, renewal, marketing, customer success, legal, and operations partners.
- Participate in customer-facing engagements and help drive customer success and AI adoption.
What they ask for
- At least 2 years of successful SaaS or AI sales experience leading quota-carrying Overlay Sellers or AI/Product Specialist Sellers, ideally in Enterprise.
- Proven ability to recruit, retain, inspire, and develop talent; experience building teams and processes from the ground up.
- Experience leading full-cycle SaaS upsells, from prospecting and whitespace mapping through execution and long-term relationship growth.
- Strong communication, negotiation, commercial, technical, and business skills; ability to work cross-functionally and engage varied customer personas.
Nice to have
- Experience selling agentic solutions or Marketing Technology.
Pay
USD $127,000 and $165,000/year base salary; USD $250,000 and $350,000/year total pay (OTE, including bonus or commission)
AI focus
Lead the team’s AI sales and adoption efforts with customers; experience selling agentic solutions is a plus. Braze also uses AI-assisted tools in parts of its recruitment process.
Model-written summary · the original posting is authoritative