Braze
Engagement Manager, AI Deployment
Austin +3 · Manager · Full-time · Posted Sep 30, 2026
- Location
- Austin
Chicago
New York City
San Francisco - Experience
- 5-7 years of project management, consulting, or professional services experience.
- Education
- At least a bachelor's degree in a technical field; advanced degrees (MBA or MS) preferred.
About the job
Leads customer deployments of Braze AI Decisioning Studio, from use-case design and technical setup through configuration, testing, and process improvement.
What you'll do
- Own deployment lifecycle, including use-case design, operating model, technical setup, and user acceptance testing.
- Lead customer technical workshops, configure solutions, manage deliverables and risks, and communicate with stakeholders.
- Improve the AI deployment playbook and inform the product roadmap with customer needs.
What they ask for
- Experience managing technical projects end to end and aligning technical and non-technical stakeholders.
- Professional services background and experience leading workshops with senior stakeholders.
- Hands-on technical experience contributing to conceptual architecture and machine learning design.
- At least a bachelor's degree in a technical field.
Nice to have
- MBA or MS advanced degree.
Tools
Braze AI Decisioning Studio
AI focus
Deploys Braze AI decisioning solutions for marketers, including use-case design, model configuration, and conceptual machine learning design.
Model-written summary · the original posting is authoritative