Braze
Senior Technical Architect
$94K–$159K
New York City +1 · Senior · Full-time · Posted Oct 20, 2026
- Location
- New York City
Austin - Experience
- 2 to 5 years in a similar customer-facing role.
- Education
- Bachelor's degree or equivalent experience in a relevant field.
About the job
Own customer implementation delivery and technical solutioning, including project management and hands-on integration work, to help customers adopt Braze and realize value.
What you'll do
- Lead customer implementations from onboarding through go-live, managing scope, timelines, stakeholders, and project risks.
- Design and implement SDK and API integrations and translate customer requirements into technical plans.
- Drive adoption and success metrics, document solutions for handoff, and coordinate with customer teams and external partners.
What they ask for
- Bachelor's degree or equivalent experience in a relevant field.
- 2 to 5 years in a similar customer-facing role, preferably in implementations, technical consulting, or customer success.
- Project management skills and hands-on technical depth in APIs, SDKs, or related integration work.
- Strong written and verbal communication skills.
Nice to have
- Experience with SaaS, Mobile, Marketing Automation, Analytics, or programming (HTML, etc.).
- Experience in implementations, technical consulting, or customer success.
Pay
$94,000 and $135,000/year USD (base salary); $111,000 and $159,000/year USD (On Target Earnings, including bonus or commission)
Tools
SDK, API, SaaS, Mobile, Marketing Automation, Analytics, HTML
AI focus
Use AI tools to accelerate workstreams and improve day-to-day efficiency; the role also includes technical enablement such as Decisioning Studio training.
Model-written summary · the original posting is authoritative