Brex
Fraud Operations Associate
Vancouver, British Columbia, Canada +5 · Full-time · Posted Aug 26, 2026
- Location
- Vancouver, British Columbia, Canada
New York, New York, United States
Salt Lake City, Utah, United States
San Francisco, California, United States
São Paulo, São Paulo, Brazil
Seattle, Washington, United States - Experience
- 3+ years in a fraud, risk or related operations role; 1+ year leading projects or workstreams end to end.
About the job
Manages fraud operations workflows and investigations, makes risk-based decisions, and improves processes and tools to reduce losses and scale safely.
What you'll do
- Own fraud case queues, investigate transactions and accounts, and make risk-based decisions on high-value transactions and account offboardings.
- Handle fraud escalations and incidents, conduct root cause analysis, and improve operational workflows.
- Own roadmap projects and partner with Policy, Data Science, and Engineering to improve fraud tooling, including through AI tools.
What they ask for
- 3+ years of experience in a fraud, risk or related operations role
- 1+ year of experience leading projects or workstreams end to end
- Demonstrated ability to use data to investigate issues, spot trends, and support decisions
- Strong communication, interpersonal, analytical, problem-solving, and collaboration skills; ability to manage competing priorities
Nice to have
- Familiarity with SQL or other data query tools; people management or team lead experience
- Experience using AI tools to improve operational workflows; experience in fintech, payments, or banking industries
Pay
$76,800-$96,000 CAD (expected salary range; starting base pay)
Tools
SQL
AI focus
Use AI tools to enhance fraud queues and projects and improve operational workflows.
Model-written summary · the original posting is authoritative