Brex
Implementation Consultant, Commercial
$119K–$149K
San Francisco, California, United States +4 · Full-time · Posted May 5, 2026
- Location
- San Francisco, California, United States
New York, New York, United States
Salt Lake City, Utah, United States
Seattle, Washington, United States
Vancouver, British Columbia, Canada - Experience
- 4+ years in a customer-facing role; ideally within a SaaS organization or a consulting firm that delivers SaaS services.
About the job
Supports small and mid-sized customers through Brex onboarding, guiding product configuration, deployment, training, and adoption.
What you'll do
- Organize customer meetings, track action items, and help manage implementation timelines and deliverables.
- Support customer needs assessment, Brex configuration, spend migrations, integrations, training, and end-user adoption.
- Coordinate customer handoffs and contribute to implementation process improvements.
What they ask for
- 4+ years of experience in a customer-facing role, ideally within a SaaS organization or a consulting firm that delivers SaaS services.
- Some exposure to project coordination or structured implementation work.
- Strong communication skills with customers and internal stakeholders.
- Comfort working across technical and non-technical workstreams with guidance.
Nice to have
- Experience in Financial, Expense Management, or ERP software.
- Familiarity with General Ledger, Accounts Payable, Accounts Receivable, Billing, Expense Management, Travel, Procurement, or Corporate Card programs.
Pay
$119,328 - $149,160 USD (salary range; base pay)
Tools
Brex Empower
Model-written summary · the original posting is authoritative