Brex
Implementation Consultant, Commercial
$119K–$149K
New York, New York, United States +4 · Full-time · Posted May 5, 2026
- Location
- New York, New York, United States
Salt Lake City, Utah, United States
San Francisco, California, United States
Seattle, Washington, United States
Vancouver, British Columbia, Canada - Experience
- 4+ years in a customer-facing role; some exposure to project coordination or structured implementation work.
About the job
Supports small and mid-sized customers through Brex onboarding, helping configure the product, manage implementation activities, and prepare users for go-live.
What you'll do
- Coordinate customer meetings, communications, timelines, action items, and implementation handoffs.
- Guide customers in configuring Brex, supporting spend migrations, integrations, and end-user adoption.
- Provide change-management materials and training, and contribute feedback to improve the client experience.
What they ask for
- 4+ years of experience in a customer-facing role, ideally within a SaaS organization or a consulting firm delivering SaaS services.
- Some exposure to project coordination or structured implementation work.
- Strong communication skills with customers and internal stakeholders.
- Comfort working across technical and non-technical workstreams with guidance.
Nice to have
- Experience in Financial, Expense Management, or ERP software.
- Familiarity with General Ledger, Accounts Payable, Accounts Receivable, Billing, Expense Management, Travel, Procurement, or Corporate Card programs.
Pay
$119,328 - $149,160 USD (expected salary range; base pay)
Tools
Brex Empower
Model-written summary · the original posting is authoritative