Brex
Implementation Consultant, Commercial
Vancouver, British Columbia, Canada +4 · Full-time · Posted May 5, 2026
- Location
- Vancouver, British Columbia, Canada
New York, New York, United States
Salt Lake City, Utah, United States
San Francisco, California, United States
Seattle, Washington, United States - Experience
- 4+ years in a customer-facing role; project coordination or structured implementation exposure also requested.
About the job
Supports small and mid-sized customers through Brex onboarding, helping configure the product, coordinate implementation, and prepare users for go-live.
What you'll do
- Organize customer meetings and track agendas, action items, timelines, and deliverables.
- Help customers translate business needs into product configurations and support spend migrations, integrations, training, and user adoption.
- Coordinate customer handoffs and contribute to implementation process improvements.
What they ask for
- 4+ years of experience in a customer-facing role, ideally within a SaaS organization or a consulting firm that delivers SaaS services.
- Some exposure to project coordination or structured implementation work.
- Strong communication skills with customers and internal stakeholders.
- Comfort working across technical and non-technical workstreams with guidance.
Nice to have
- Experience in Financial, Expense Management, or ERP software.
- Familiarity with General Ledger, Accounts Payable, Accounts Receivable, Billing, Expense Management, Travel, Procurement, or Corporate Card programs.
Pay
$105,600 - $132,000 CAD base salary
Tools
Brex Empower
Model-written summary · the original posting is authoritative