Brex
Manager, Cross-Border Payment Operations
$119K–$149K
San Francisco, California, United States +4 · Manager · Full-time · Posted Aug 6, 2026
- Location
- San Francisco, California, United States
New York, New York, United States
Salt Lake City, Utah, United States
São Paulo, São Paulo, Brazil
Seattle, Washington, United States - Experience
- 5+ years in a relevant operations function and 2+ years of direct people management experience.
About the job
Leads Banking Operations analysts and oversees payment monitoring, controls, and process improvements for cross-border and other money-movement methods.
What you'll do
- Lead, coach, and develop analysts while setting priorities and documentation standards.
- Oversee monitoring and risk-based resolution of payment alerts, exceptions, and escalations across Fedwire, SWIFT, ACH, checks, and stablecoins.
- Build scalable operating frameworks, improve controls and workflows, and partner across teams to support operational readiness.
What they ask for
- 5+ years in banking, payments, compliance, or related operations within a regulated financial services environment, including hands-on high-risk money movement and audit-ready risk management.
- 2+ years of direct people management experience.
- Practical fluency with AI tools such as Claude, Hex, Granola, and Glean.
Nice to have
- FINRA Series 7, 63, and 24 or Accredited ACH Professional (AAP) and Accredited Payments Professional (APRP).
- Experience with AI copilots or LLM-based tools for operational workflows, and/or leading audits, incidents, regulatory exams, or high-severity escalations.
Pay
USD $119,328 - $149,160 (salary range; starting base pay depends on factors stated in the posting)
Tools
Fedwire, SWIFT, ACH, Claude, Hex, Granola, Glean, SQL
AI focus
Identify high-impact AI use cases, drive team adoption, and partner on tools and workflows to improve speed, quality, control, and operational scale.
Model-written summary · the original posting is authoritative