Brex
Manager, Cross-Border Payment Operations
$119K–$149K
New York, New York, United States +4 · Manager · Full-time · Posted Aug 6, 2026
- Location
- New York, New York, United States
Salt Lake City, Utah, United States
San Francisco, California, United States
São Paulo, São Paulo, Brazil
Seattle, Washington, United States - Experience
- 5+ years of relevant operations experience and 2+ years of direct people management.
About the job
Leads Banking Operations analysts and oversees cross-border and other payment monitoring, controls, escalations, and operational improvements.
What you'll do
- Lead, coach, and develop analysts while establishing performance, documentation, and quality standards.
- Oversee monitoring and risk-based resolution of alerts, exceptions, and escalations across Fedwire, SWIFT, ACH, checks, and stablecoins.
- Build scalable processes and controls, advance AI adoption and automation, and partner with internal teams and banking partners.
What they ask for
- 5+ years in banking operations, payments operations, compliance operations, or a related function in a regulated financial services environment, including hands-on high-risk money movement and audit-ready risk management.
- 2+ years of direct people management experience.
- Practical fluency with AI tools such as Claude, Hex, Granola, and Glean.
Nice to have
- FINRA Series 7, 63, and 24 or Accredited ACH Professional (AAP) and Accredited Payments Professional (APRP).
- Experience with AI copilots or LLM-based tools in operational workflows; audits, incidents, regulatory exams, or external banking partners are also noted as pluses.
Pay
USD $119,328 - $149,160 (salary range; starting base pay depends on factors stated in the posting)
Tools
Fedwire, SWIFT, ACH, Claude, Hex, Granola, Glean, SQL
AI focus
Identify high-impact AI use cases, promote thoughtful adoption, and partner on tools and workflows to improve speed, quality, control, and operational scale.
Model-written summary · the original posting is authoritative