Brex
Manager, Cross-Border Payment Operations
$119K–$149K
Seattle, Washington, United States +4 · Manager · Full-time · Posted Aug 6, 2026
- Location
- Seattle, Washington, United States
New York, New York, United States
Salt Lake City, Utah, United States
San Francisco, California, United States
São Paulo, São Paulo, Brazil - Experience
- 5+ years in a related operations function; 2+ years of direct people management.
About the job
Leads Banking Operations analysts and oversees cross-border payment monitoring, controls, escalations, and process improvements across multiple payment rails.
What you'll do
- Manage and coach analysts, setting priorities and standards for judgment, accuracy, and documentation.
- Oversee monitoring and resolution of alerts, exceptions, and escalations across Fedwire, SWIFT, ACH, checks, and stablecoins.
- Build scalable operating frameworks and improve workflows, controls, and AI adoption in partnership with internal teams and banking partners.
What they ask for
- 5+ years in banking, payments, compliance, or related operations in a regulated financial services environment, including hands-on high-risk money movement and audit-ready risk management.
- 2+ years of direct people management experience.
- Practical fluency with AI tools such as Claude, Hex, Granola, and Glean.
Nice to have
- FINRA Series 7, 63, and 24 or Accredited ACH Professional (AAP) and Accredited Payments Professional (APRP).
- Experience with AI copilots or LLM-based operational tools, audits or regulatory exams, or external banking partners.
Pay
USD $119,328 - $149,160 (base salary)
Tools
Fedwire, SWIFT, ACH, Claude, Hex, Granola, Glean, SQL
AI focus
Identify high-impact AI use cases, adopt AI tools, and partner on workflows that improve speed, quality, decision-making, and operational control.
Model-written summary · the original posting is authoritative