Brex
Manager, Cross-Border Payment Operations
São Paulo, São Paulo, Brazil +4 · Manager · Full-time · Posted Jun 5, 2026
- Location
- São Paulo, São Paulo, Brazil
New York, New York, United States
Salt Lake City, Utah, United States
San Francisco, California, United States
Seattle, Washington, United States - Experience
- 5+ years of relevant operations experience; 2+ years of direct people management.
About the job
Leads Banking Operations analysts and oversees cross-border payment monitoring, controls, and process improvements across multiple payment rails.
What you'll do
- Coach and manage analysts, setting priorities and building a high-accountability team.
- Oversee payment monitoring, exceptions, and escalations across Fedwire, SWIFT, ACH, checks, and stablecoins.
- Build scalable operating frameworks and improve controls, workflows, and automation in partnership with internal teams and banking partners.
What they ask for
- 5+ years in banking, payments, compliance, or related operations at a bank, fintech, or regulated financial-services organization, including hands-on high-risk money movement and audit-ready risk management.
- 2+ years of direct people management experience.
- Practical fluency with AI tools such as Claude, Hex, Granola, and Glean, and a clear perspective on effective AI use in control-heavy operations.
Nice to have
- FINRA Series 7, 63, and 24; or Accredited ACH Professional (AAP) and Accredited Payments Professional (APRP).
- Experience using SQL, Excel, AI copilots, or LLM-based tools to improve operational workflows; or leading audits, incidents, regulatory exams, or escalations.
Tools
Fedwire, SWIFT, ACH, Claude, Hex, Granola, Glean, SQL
AI focus
Identify high-impact AI use cases, drive team adoption, and partner on AI tools and workflows to improve operational speed, quality, decision-making, and control.
Model-written summary · the original posting is authoritative