Broadcom
Community & Virtual Events Manager – Mainframe Customer Engagement
$73K–$117K
USA-NY Melville +3 · Manager · Full-time · Posted Sep 18, 2026
- Location
- USA-NY Melville
USA-NC-Durham-Swabia Court-Suite 400
USA-TX Plano Legacy Drive Suite 700
USA-IL Lisle Warrenville Road - Experience
- Bachelor’s degree and 5+ years of related experience, or a Master’s degree and 3+ years of related experience; also requires four or more years in online community engagement.
- Education
- Bachelor’s or Master’s degree; no equivalent-experience alternative stated.
About the job
Manages Broadcom’s Mainframe Software Division online communities and customer engagement programs, including moderation, ideation, private software validation, training promotion, and community analytics.
What you'll do
- Manage community operations, settings, permissions, access issues, moderation, and user-submitted product ideas.
- Coordinate private pre-release validation communities and collaborate with Product Management, Engineering, Support, Marketing, and Education teams.
- Track community health and engagement metrics, promote training and events, and build a customer recognition program.
What they ask for
- Bachelor’s degree and 5+ years of related experience, or a Master’s degree and 3+ years of related experience.
- Four or more years of experience in an online community engagement role.
- Advanced time management, facilitation, and organization skills; stakeholder management experience; knowledge of change management principles.
- Ability to work in a physical office at one of the listed locations.
Nice to have
- Working knowledge of the software industry and mainframe software.
- Experience with data analytics.
Pay
USD 73,100.00 to USD 117,000.00 (base salary)
Tools
Higher Logic
Model-written summary · the original posting is authoritative